Our Quality Management System effectiveness is continually analyzed to identify opportunities for continual improvement.

NCR Client Response Time Improvement Initiative

As part of the Continuous Improvement activities at SDI, the Quality team is pleased to announce that Continuous Improvement Suggestion #29 by author Mike Jones (Business Development Mgr – Aberdeen) resulted in a team effort officially named the “NCR Client Response Time Improvement team”.

The team has successfully completed their activities with the release of the “SDI Nonconformance Client Response Procedure and supporting process form”.

The purpose of the procedure and the form is to provide a consistent standardized process/framework to quickly and routinely provide nonconformance investigation, corrective and close out information to the client once a nonconformance event has occurred. The target audience is the Sales organization but can be utilized by anyone responsible for client communications.

The benefit to the business is a reduction in NCR reporting times and the ability to show our clients our commitment to transparency, improved communication and set SDI apart from the competition. This process has the ability to build SDI-Client relations and potentially prevent a nonconformance event from having a serious irreversible negative impact.

Keeper/gyroMWD Calibration Team

As part of the Continuous Improvement activities at SDI, the Quality team is pleased to announce that Continuous Improvement Suggestion #5 by author Nick Freels (from the Bakersfield District) resulted in a team effort officially named the “Keeper/gyroMWD Calibration Team”.

The team has successfully completed their activities with the release of the “Keeper/gMWD Sensor Automated Test Stand Acceptance Test”.

The implementation of pre-testing Keeper gyros in the automated test stand allows for a near downhole simulation of the tools performance. By testing the tools in this way, including temperature ramping, all tool models are validated for both operational functionality and performance. Tools that are likely to cause downhole issues, for example, QA failure can be identified and removed from service preventing a failure.

The benefit to the business is a reduction in non-conformance events tied to non-productive time.